- Click “Users”.
- Search for the user by name or email address from the search bar above the user grid.
- When you find the user, double-click their name to open the edit user screen.
- To reset their password, type in a new password, press save, and close. It would be a good practice to now email the user informing of their new “temporary” password and encouraging them to log in and change it to a new more secure password. It is easy to email them from the user grid by clicking the “i” by their name and then clicking “Send Message”.
- In addition to resetting the password, you can also take the following actions from the add/edit user screen:
- Check or uncheck “active”. When unchecked this user will no longer be able to login.
- Check or uncheck “verified”. If you create a new user and check verified, this will bypass the standard email they would receive asking them to verify their email account.
Modified on Mon, 25 Sep 2023 at 09:33 AM
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